Free Shipping Over $30.

1.How long does delivery take?

3-7 business days.

2.What countries do you ship to?

United States, United Kingdom, Germany, France, Italy, Spain, Canada, Poland, Portugal, Belgium, Netherlands, Austria, Czech Republic, Slovakia, Hungary, Finland, Croatia, Lithuania, Luxembourg, Latvia, Slovenia, Bulgaria, Romania, Denmark, Sweden, Ireland, Greece, Switzerland, Norway, Estonia, Malta, Cyprus, Iceland, Australia, Mexico, Brazil, Japan, Taiwan, Singapore.

Please kindly pay attention:

We don't offer free shipping to certain subsidiary islands of United States, including Virgin Island USA, Guam USA, Hawaiian Islands USA etc.
Some remote areas including military districts, or some bulk items may require additional charges. The specific cost depends on the standards of various courier companies.

3.Delivery time:
After your order payment confirmation, we will send the parcel usually in 1-2business days. It usually takes about 3-7 business days for you to receive it.

4.Shipping address change:
Please kindly contact our customer service by Email service@uogic.com within 12 hours. Otherwise, the item will be shipped to the original address and you have to contact the carrier directly yourself.

5.I ordered more than one item. Will they all be delivered at the same time?

We try to make sure all your items reach you at the same time. Sometimes our products are not always sent together since different shipping options can be used, depending on the product. Once an item has been shipped, you will receive a shipment notification email.

6.Shipping track:
Once your parcel is shipped, we will send you an Email with tracking info and link, you can check it yourself afterwards. If you do not receive this Email, please contact our customer service.

7.Shipping issues:
If you received a wrong item or the item is missing, please contact our service team within 7 days after the issue happens. We will correct any order errors as soon as possible.

8.Waht do I need to do when I received a different product than what I ordered?
Please contact customer support at service@uogic.com.